by expat » Tue Jul 06, 2010 3:29 pm
Please do not ask for manuals on the forum, as many software vendors issue only to customers, and protect the manuals via copyright.
So, assuming that your site is a customer, the first call would be to your peers or site admin people, who should know the location of any relevant manuals.
Failing that, you or the software buyer / bean counter / site admin / who ever it may be - should contact the vendor for access details.