by BillyBoyo » Thu Apr 19, 2012 2:48 pm
The "documentation" is the manual/manuals, guides, papers, books, publications, online help, internet web-site from vendor, fora thereon etc which describes how to use the product and how the product acts in various situations.
If you don't have such things, find out who deals with CA in your organisation, and find or obtain access to as many of the above as exist/you can.