IEA995I SYMPTOM DUMP OUTPUT 653 SYSTEM COMPLETION CODE=0C4



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IEA995I SYMPTOM DUMP OUTPUT 653 SYSTEM COMPLETION CODE=0C4

Postby lina11 » Sun Nov 30, 2008 4:57 pm

There is one weekly job .this week it get failed and the error is

IEA995I SYMPTOM DUMP OUTPUT 653
SYSTEM COMPLETION CODE=0C4 REASON CODE=00000004
TIME=15.19.36 SEQ=15333 CPU=0000 ASID=00B0
PSW AT TIME OF ERROR 078D0000 9E42B36C ILC 4 INTC 04
ACTIVE LOAD MODULE ADDRESS=1E423E20 OFFSET=000754C
NAME=EDGMVSM
DATA AT PSW 1E42B366 - B1F65090 F00418E1 47F0B1DA
GR 0: 00004BB8 1: 1E50EEDC
2: 1E428FCD 3: 00022748
4: 0000008C 5: 00000000
6: 1E50E970 7: 1E424E1F
8: 0002284C 9: 1E51F448
A: 00013758 B: 1E42B1A8
C: 9E4280A0 D: 00022748
E: 9E4284DC F: 00000000
END OF SYMPTOM DUMP
IEF450I SS183NWI SS183010 - ABEND=S0C4 U0000 REASON=00000004
TIME=15.19.37

can anyone suggest what should be done to avoid this error ????????

thanks in advance
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Re: IEA995I SYMPTOM DUMP OUTPUT 653 SYSTEM COMPLETION CODE=0C4

Postby dick scherrer » Sun Nov 30, 2008 10:18 pm

Hello lina and welcome to the forum,

From the posted info, very little help can be given here. The posted info basically says "it didn't work" and that provides nothing for us to work with.

What does the job do? What has changed in the job or the input data recently? What is this program - EDGMVSM?

There is possibly other diagnostic info in the jes output or some other dataset.
Hope this helps,
d.sch.
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Re: IEA995I SYMPTOM DUMP OUTPUT 653 SYSTEM COMPLETION CODE=0C4

Postby lina11 » Mon Dec 01, 2008 4:39 pm

thanks dick for nice welcome

this job basically runs once in a week
and
SYSTEM : RMM TAPE MANAGEMENT
JOB NAME : SS183NWI
JOB TITLE : RMM WEEKLY VERIFY OF MASTER

this job basically VERIFY THE INTEGRITY OF THE RMM MASTER FILE.

as per my knowledge there is no change has been done in the job or input .

and the jessysmsg log is :

ICH70001I OPERID LAST ACCESS AT 13:00:51 ON SATURDAY, NOVEMBER 29, 2008
IEF202I SS183NWI ZEKECTL - STEP WAS NOT RUN BECAUSE OF COND = ONLY
IEF272I SS183NWI ZEKECTL - STEP WAS NOT EXECUTED.
IEF373I STEP/ZEKECTL /START 2008334.1301
IEF374I STEP/ZEKECTL /STOP 2008334.1301 CPU 0MIN 00.00SEC SRB 0MIN 00.00S
IEF236I ALLOC. FOR SS183NWI SS183010
IEF237I JES2 ALLOCATED TO SYSPRINT
IEF237I 4048 ALLOCATED TO MASTER
IEF237I DMY ALLOCATED TO SYSTSIN
IEF237I DMY ALLOCATED TO SYSTSPRT
EDG6902I RECOVERY ACTIONS FOR UTILITY EDGUTIL COMPLETED SUCCESSFULLY
IEA995I SYMPTOM DUMP OUTPUT
SYSTEM COMPLETION CODE=0C4 REASON CODE=00000004
TIME=13.01.04 SEQ=30930 CPU=0000 ASID=0152
PSW AT TIME OF ERROR 078D0000 9E42B36C ILC 4 INTC 04
ACTIVE LOAD MODULE ADDRESS=1E423E20 OFFSET=0000754C
NAME=EDGMVSM
DATA AT PSW 1E42B366 - B1F65090 F00418E1 47F0B1DA
GR 0: 00004BB8 1: 1E50EEDC
2: 1E428FCD 3: 00022748
4: 0000008C 5: 00000000
6: 1E50E970 7: 1E424E1F
8: 0002284C 9: 1E51F448
A: 00013758 B: 1E42B1A8
C: 9E4280A0 D: 00022748
E: 9E4284DC F: 00000000
END OF SYMPTOM DUMP
IEF472I SS183NWI SS183010 - COMPLETION CODE - SYSTEM=0C4 USER=0000 REASON=000000
IEF285I OPERID.SS183NWI.JOB06755.D0000102.? SYSOUT


h0pes this will be helpful in understanding the problem ...please suggest some solution ....
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Re: IEA995I SYMPTOM DUMP OUTPUT 653 SYSTEM COMPLETION CODE=0C4

Postby dick scherrer » Mon Dec 01, 2008 10:51 pm

Hello,

Is EDGMVSM a module written locally or is it part of the tape management system? If it is part of the tape management system, you should contact the vendor of the code.

If this is locally written, it will need to be debugged locally.

What does your documentation say about this:
EDG6902I RECOVERY ACTIONS FOR UTILITY EDGUTIL COMPLETED SUCCESSFULLY


How many of the jes spooled output datasets have some printed lines? Hopefully, there might be some more diagnostic info . . .
Hope this helps,
d.sch.
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Re: IEA995I SYMPTOM DUMP OUTPUT 653 SYSTEM COMPLETION CODE=0C4

Postby lina11 » Wed Dec 03, 2008 7:38 pm

Hi dick ,when we try to take the dump we are unable to find it ,so we use the slip trap for taking dump and now i am applying ptf UA36725. after looking the dump for detailed explanation about this issue from ibm end we can check the

OA22272: ABEND0C4 IN EDGMVSM DURING EDGUTIL WITH VERIFY(VOLCAT) in Ibm.com

thanks dick for ur help ..
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Re: IEA995I SYMPTOM DUMP OUTPUT 653 SYSTEM COMPLETION CODE=0C4

Postby dick scherrer » Wed Dec 03, 2008 7:52 pm

You're welcome - thanks for letting us know you have a fix :)

d
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